ZAI is a secure, quality-driven organization that strives for continuous improvement that includes making ourselves an internally sharper company and an externally stronger competitor. To help in that endeavor, we hold several International Organization for Standardization (ISO) certifications. ZAI’s ISO certifications were recently reassessed after a rigorous audit. The three certifications are ISO 9001:2015 (Quality […]
Nita Grace, ZAI’s longest-tenured employee, decided it was her time to ride off into the sunset and retire. Nita started with ZAI on September 12, 1988 and was an integral part of ZAI’s Navy Division for more than 35 years. Her last day of work at ZAI was February 29, 2024. Over those years, she […]
ZAI’s IT department was recently re-appraised at CMMI V2.0 Development Maturity Level 3 by Integrated System Diagnostics, Inc. CMMI is a set of global best practices that drives business performance through building and benchmarking key capabilities. According to the CMMI Institute, 50% of companies do not have standard processes, process assets, and job aids in […]
This year has been another one of adjustment. We and our customers have adapted fairly well at this point to our new normal. Many of our customers are back on-site, while a few have chosen to permanently remain remote. At corporate we had two major changes: (1) We to a new office suite (3201 Jermantown […]
As we have for the past several years, ZAI donated 100 wreaths to Wreaths Across America. These 100 wreaths were among the more than 257,000 wreaths laid at Arlington National Cemetery on 12/10/23 and 12/16/23. Wreaths Across America has a mission—Remember, Honor, Teach—which is carried out in part by coordinating wreath laying ceremonies on a […]
As of Friday, September 1, 2023, ZAI’s new Corporate Headquarters address is: 3201 Jermantown Road, Suite 551 Fairfax, VA 22030 Our main phone number remains the same: 703-883-0506 […]
One of ZAI’s longest-tenured employees has officially retired. Former Vice President of Finance Deborah Mangan’s last day of work was June 30, 2023—almost 31 years after her first day in 1992. Technically, though, it’s been closer to 35 years as she worked as a consultant to ZAI for several years prior to becoming a full-time […]
The purpose of the annual ZAI Scholarship program is to promote the continued education of ZAI’s employees and their immediate families and to recognize those who have demonstrated academic and/or employment excellence. To qualify, applicants must meet the following criteria: (1) be a current ZAI employee or immediate family member (spouse, child, or dependent), (2) […]
ZAI exhibited at Computers in Libraries (CIL) 2023 in March. We talked to librarians from all over the U.S. and Canada over the three days of the conference. […]
At the end of 2020, we hoped to get back to “normal” in 2021. At the end of 2021, we wrote of the hope of a “better normal” in 2022. As we come to the close of 2022, it seems we are now living a “different normal;” one that may not be as normal as […]
ISO Certifications:
ISO 9001:2015
ISO/IEC 20000-1:2018
ISO/IEC 27001:2022
