ZAI has been providing solutions and services to the Federal Government for more than four decades. From our start in 1977 to present day, we have been dedicated to exceeding our clients’ expectations.  We provide a broad array of services, with a focus on the effective management of information to enhance our customers’ ability to achieve their mission.  From managing recordslibraries and information centers, to business process services and the IT systems used to support them, to complex support of the U.S. Navy submarine fleet, our focus on quality and customer service is at the forefront of everything we do. ZAI’s value is based on our in-depth understanding of our customers’ missions, knowledge of the challenges our customers face, satisfying their objectives and goals, and meeting or exceeding their expectations.

ISO 9001:2015 certified  |  ISO/IEC 20000-1:2018 certified  |  ISO/IEC 27001:2013 certified  |  CMMI-DEV Level 3


Contact Center Management

Providing total customer care through innovative contact solutions.

Information & Data Management

Managing data & information: business processing and information centers.

Information Technology Systems

Developing innovative systems that deliver quality products & services.

Program Management & Engineering

Providing program management services & engineering solutions for the US Navy.

Library Management

Managing physical and digital libraries and the repositories they rely on.

Records Management

Assisting with every phase of the information lifecycle.


On Budget, Ahead of Schedule Delivery for FDA OEEO
Processing Publications Backlog at National Library of Medicine in Record Time
Streamlining Benefit Application Process For PBGC Improves Customer Experience
National Library of Medicine (NLM)
Processing Publications Backlog at National Library of Medicine in Record Time
Expanding and Supporting the Library of Congress World Digital Library
FCC - Library
Optimizing Space and Accessibility While Downsizing FCC Library
U.S. Navy
ZAI Contributes to Early, Within Budget Delivery of New Submarine with Highest Quality to-Date for Class
U.S. Navy
New Submarine Repair Tool For Navy Yields Efficiency and Cost Savings
NASA - Goddard Library
Digitally Transformed Website Improves Productivity at NASA Goddard Library
QCA Application Assures Accountability for FDA Submissions
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