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CMMI Level 3 Appraisal Received

ZAI today announced that it has been appraised at level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI)®. The appraisal was performed by Integrated System Diagnostics, Inc. CMMI is a capability improvement framework that provides organizations with the essential elements of effective processes that ultimately improve their performance. An appraisal at maturity level […]

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ZAI Librarians Assume Leadership Roles in SLA

In addition to her role as President-Elect of the Maryland Chapter of the Special Libraries Association (SLA), ZAI Divison Manager, Jill Konieczko, was nominated for the position of Treasurer for the SLA Government Information Division, both roles effective January 1, 2018. And ZAI Librarian, Cindy Sheffield, has assumed the role of Chair of the Biomedical […]

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ZAI Set to Exhibit at Two Conferences

ZAI is registered to exhibit at two library-themed conferences in the first half of 2018—the Computers in Libraries (CIL) Annual Conference in Arlington, VA and the Special Libraries Association (SLA) Annual Conference in Baltimore, MD. On April 17-19, 2018, ZAI will attend and exhibit (Booth 514) at the CIL Annual Conference in Arlington, VA. The […]

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PBGC Awards Contract Center Contract to ZAI

The Pension Benefit Guaranty Corporation (PBGC) has awarded the Customer Contact Center (CCC) Support Services contract to Zimmerman Associates, Inc. (ZAI). The PBGC CCC is located in Alexandria, VA (just outside of Washington, DC). It is a multi-channel contact center that services its customers by providing participants in PBGC-trusteed plans with consistent, accurate, and understandable […]

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Goddard Library Hosts Bibliometrics Conference

In partnership with the Maryland Chapter of the Special Libraries Association (SLA) and sponsored by Elsevier, the NASA Goddard Library (run by ZAI and Cadence) recently hosted a two-day conference on bibliometrics, drawing 60+ librarians and information professionals from organizations such as NOAA, the U.S. Army, RAND Corporation, U.S. Patent & Trademark Office, and FDA. […]

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ZAI Team Wins Kermit Award

ZAI’s National Institutes of Health (NIH) Library Inter-Library Loan (ILL) Team recently received the Kermit Award, which is an informal quarterly recognition award given by the Leadership Team to a work group or operational unit whose performance exemplifies the core values of integrity, innovation, service, and excellence at the NIH Library. The ILL Team members […]

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Konieczko Named Chapter Champion

ZAI Director, Library Division, Jill Konieczko, was recently awarded the Chapter Champion honor by her peers in the Maryland Chapter of the Special Libraries Association (SLA). Inaugurated in 2010, the awards are given to two chapter members annually in recognition of outstanding contributions to the chapter, public service activities, assistance in professional development, promotion of […]

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