ZAI today announced that it has been appraised at level 3 of the CMMI Institute’s Capability Maturity Model Integration (CMMI)®. The appraisal was performed by Integrated System Diagnostics, Inc. CMMI is a capability improvement framework that provides organizations with the essential elements of effective processes that ultimately improve their performance. An appraisal at maturity level […]
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ZAI Librarians Assume Leadership Roles in SLA
In addition to her role as President-Elect of the Maryland Chapter of the Special Libraries Association (SLA), ZAI Divison Manager, Jill Konieczko, was nominated for the position of Treasurer for the SLA Government Information Division, both roles effective January 1, 2018. And ZAI Librarian, Cindy Sheffield, has assumed the role of Chair of the Biomedical […]
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ZAI Set to Exhibit at Two Conferences
ZAI is registered to exhibit at two library-themed conferences in the first half of 2018—the Computers in Libraries (CIL) Annual Conference in Arlington, VA and the Special Libraries Association (SLA) Annual Conference in Baltimore, MD. On April 17-19, 2018, ZAI will attend and exhibit (Booth 514) at the CIL Annual Conference in Arlington, VA. The […]
2017 Highlights
It’s been a busy and successful year for ZAI! We won several contracts in 2017—some that are re-competes of work we were already doing, and some that are new work. NIH Library Support Services NIH National Cancer Institute Technology Transfer Center Several follow-on task orders under our FDA On-Site RIM IDIQ with BarnAllen (as BZ-JV) […]
PBGC Awards Contract Center Contract to ZAI
The Pension Benefit Guaranty Corporation (PBGC) has awarded the Customer Contact Center (CCC) Support Services contract to Zimmerman Associates, Inc. (ZAI). The PBGC CCC is located in Alexandria, VA (just outside of Washington, DC). It is a multi-channel contact center that services its customers by providing participants in PBGC-trusteed plans with consistent, accurate, and understandable […]
ZAI in the Community
October 2017 — As part of ZAI’s recent Annual Kick-Off Meeting, we had a teambuilding event, facilitated by The Leader Institute. During the activity, attendees were randomly divided into groups.Each group then used wits & creativity to solve problems, earn bike parts, and build bicycles for charity in a race against time. At the end […]
Goddard Library Hosts Bibliometrics Conference
In partnership with the Maryland Chapter of the Special Libraries Association (SLA) and sponsored by Elsevier, the NASA Goddard Library (run by ZAI and Cadence) recently hosted a two-day conference on bibliometrics, drawing 60+ librarians and information professionals from organizations such as NOAA, the U.S. Army, RAND Corporation, U.S. Patent & Trademark Office, and FDA. […]
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40th Anniversary
Like some couples who have been married 40 years, our anniversary came and went last Friday (3/3/17) without fanfare. Truth be told, we remembered… and then we forgot. So there were no flowers, no champagne toasts, no fancy dinners. Just business as usual. Our employees across the country did what our employees have done since […]
ZAI Team Wins Kermit Award
ZAI’s National Institutes of Health (NIH) Library Inter-Library Loan (ILL) Team recently received the Kermit Award, which is an informal quarterly recognition award given by the Leadership Team to a work group or operational unit whose performance exemplifies the core values of integrity, innovation, service, and excellence at the NIH Library. The ILL Team members […]
Konieczko Named Chapter Champion
ZAI Director, Library Division, Jill Konieczko, was recently awarded the Chapter Champion honor by her peers in the Maryland Chapter of the Special Libraries Association (SLA). Inaugurated in 2010, the awards are given to two chapter members annually in recognition of outstanding contributions to the chapter, public service activities, assistance in professional development, promotion of […]

