For 20+ years, ZAI has provided records management support to the Office of the Director of the National Cancer Insititute (NCI) at the National Intitutes of Health (NIH). This encompassed extensive data entry of files and documentation, suchas Congressional inquiries, reports, studie, and budget-related topics. More than 850 records were received monthly to be processed within 24 hours of receipt. Records management activities included filing; fulfilling requests; indexing; performing data entry in support of records maintenance, retention, disposition, retirement, and disposal; and retirement and retrieval of material from the National Archives or Federal Record Center (FRC).