INFORMATION is at the center of everything an organization does - developing strategies, researching solutions, communicating plans, managing work, and recording transactions. More than ever before, the ability to capture and deliver important information, in paper and electronic formats, is vital to an organization's success.

ZAI is a leader in the records management industry. We offer professional expertise and proven methodologies that successfully address an organization's information management needs.

ZAI's records management capabilities include:

• Record processing centers
• File storage operations
• All record types - regulatory filings, applications, medical records, legal files, personnel and benefit records, engineering drawings, maps, correspondence, and other business materials
• Incoming/outgoing mail processing
• Document analysis, verification, and classification
• Scanning
• Indexing, data entry, and database management
• Document check-in/out, routing, and tracking
• Filing, interfiling, and inventory management
• Disposition, destruction, and retirement
• Call center, research, and help desk support

• Electronic document and records management applications
• Data capture and exchange
• Metadata classification based on business needs and logical schemas linked to organizational taxonomies
• Controlled vocabulary and user-defined thesaurus
• Automated indexing for electronic documents
• Indexing screens for data entry
• Location tracking for physical and electronic materials
• Automated workflow and routing tools
• Powerful finding aides

• Certified Records Managers
• Records management program development and implementation
• Business needs analysis
• File inventories and filing plans
• Defined record types, retention, and disposition policies
• Standard operating procedures
• Federal and State regulatory compliance
• NARA-compliant record schedules